Refund Policy

Our Promise

We believe Clarity will save you time and make your analytics simpler. But we understand that every business is different. That's why we offer a straightforward 30-day money-back guarantee for new subscribers.

Free Trial

All new accounts start with a 14-day free trial. During this period:

• You have full access to all Clarity features
• No credit card is required to start
• You can cancel anytime without being charged

30-Day Guarantee

If you subscribe after your trial and decide Clarity isn't right for you within the first 30 days of your paid subscription:

• Contact us at [email protected]
• We'll process a full refund of your first month's payment
• No questions asked, no hassle
• Refunds are typically processed within 5-10 business days

After 30 Days

After the 30-day guarantee period:

• Subscriptions can be cancelled at any time
• You'll retain access until the end of your current billing period
• We do not offer refunds for partial months
• No refunds are provided for months already paid after the initial 30 days

How to Cancel

Cancelling is easy:

1. Go to your Clarity dashboard
2. Click on "Billing" in the sidebar
3. Click "Manage Subscription"
4. Select "Cancel Subscription"

Alternatively, email us at [email protected] and we'll handle it for you.

Exceptions

Refunds may not be available if:

• Your account was terminated for violating our Terms of Service
• You have previously received a refund under this policy
• The request is made more than 30 days after your first paid charge

Questions?

If you have any questions about our refund policy, please contact us at [email protected]. We're here to help.